RETURN POLICY

Our goal is your complete satisfaction, and if your order does not meet your expectations, our Client Services team is here to provide support and ensure a smooth experience.

META

For information on META returns and/or warranty, please visit the META detail page here or contact us directly info@shadeseyeconic.com.

Return Eligibility

If for any reason you are not happy with your order, you may return items within 30 days. Products must be returned in unused condition with all original packaging, case/box, and accessories included. We do not offer exchanges. If an item is returned damaged or shows signs of use, a restocking fee may apply or the item may not be eligible for a refund. This policy is standard and non-negotiable.

Shipping fees are non-refundable.

How to Return an Item

To begin the return process, please submit a request through our easy-to-use portal below:

(Start a Return )

All items are thoroughly inspected before shipment, and should your order arrive damaged or defective, please reach out to us immediately at info@shadeseyeconic.com, so we can resolve the matter with the attention it deserves.

Once your return is received and inspected, we will process your refund to the original payment method within 1-3 business days. You will be notified via email once the refund is processed.