SHIPPING POLICY

Last Updated May 9, 2024

Shadeseyeconic.com orders are processed and shipped on business days (Monday - Friday, excluding major holidays). Allow 3-5 days for processing and 5-8 days for standard delivery. If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the back-ordered item. Backordered items are shipped as soon as they are available. Due to a rare timing issue on our website, an item may appear available for a brief moment after it has already sold out. If you order an item that is out of stock and we will not be ordering again, we will issue a refund on this item.

Free Standard Shipping on All EYEWEAR Domestic Orders

 

DOMESTIC SHIPPING:

All domestic orders ship free with Standard Shipping. Your order will be shipped within 2 business days (Monday – Friday). If your item is not located within our fulfillment center and needs to be retrieved from one of our retail locations, please allow an additional business day for processing before shipping. Designereyes.com does not deliver to P.O. boxes. See our returns policy.

FOR MORE INFORMATION:

• Please make sure the shipping address is correct. We cannot redirect orders once they are on their way to you.
• Before we can ship your order, all orders are processed for fraud detection. We will do our best to keep delays to a minimum.
• All items are quality-controlled and checked for faults before being shipped to customers. Should you receive an item that is not in perfect condition, please contact us immediately.
• Shipments outside of the US may be subject to duty or import tax.
• Tracking will be sent once your order has been shipped. The online tracking link may take up to an additional day to show the progress made by the shipping courier.

If you have any shipping questions, please contact customer service at cs@shadeseyeconic.com.