FAQ

Shades Eyeconic is your go-to destination for top designer brands at unbeatable prices. We specialize in offering a wide selection of sunglasses, eyeglasses, and apparel from trending designers such as Costa del Mar, Oakley, Versace, Ray-Ban, Dolce & Gabbana, Burberry, Armani Exchange and more.

Absolutely. At Shades Eyeconic, we source our products directly from the brand vendors. This direct relationship ensures the authenticity of every item we offer. As authorized resellers, we maintain close connections and contracts with our vendors, guaranteeing the quality and authenticity of our merchandise.

You can reach us at info@shadeseyeconic.com or go to our contact page

Our customer support is available Monday to Friday: 9:30am - 5:30pm.

Warranty coverage varies by brand and product. Please refer to the specific product details for warranty information.

Orders are processed and shipped on business days (Monday - Friday, excluding major holidays). Standard delivery typically takes 5-8 days. Free Standard Shipping is available on all domestic eyewear orders. See our full Shipping Policy here

At the moment, we only ship domestically within the United States.

We offer a full refund within 30 days of delivery, excluding expedited shipping costs. Items must be in their original condition with packaging intact. Before shipping a return, customers must obtain a Return Authorization (RMA) number.

Customers can use our easy-to-use Return Portal on our website to initiate a return. Once approved, customers will receive an RMA number via email, and their return will be processed.